SkinsideOut does not accept any returns for product that have been opened.

  1. Returns

Option 1 – No Refunds/Exchanges:

We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at hello@skinsideout.ca with details of the product and the defect. You can send the item you consider defective to:

European Day Spa and Salon – #100 – 32868 Ventura Avenue, Abbotsford, B.C. V2S 6J3.

 

Upon this condition product can be exchange within 15 days after the delivery date. After 15 days the product will not be considered for return.

Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.

 

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